Warranty Coverage – Carrera Caravans

At Carrera Caravans, we stand behind the quality workmanship and the components we install. Every new Carrera Caravan is supplied with comprehensive warranty coverage designed to give you confidence and peace of mind from day one.

1. Caravan Structural Warranty – 2 Years

All Carrera Caravans include a 2-Year Manufacturer’s Structural Warranty, covering the structural integrity of the caravan as built by Carrera Caravans.

This includes (but is not limited to):

• Caravan body construction

• Structural framework

• Internal and external structural components

• Workmanship relating to the caravan structure

This warranty applies when the caravan is used under normal operating conditions and maintained in accordance with our care and maintenance guidelines.

2. Component & Appliance Warranty

All appliances, accessories and components fitted to your Carrera Caravan are covered by the individual component manufacturer’s warranty.

These components may include:

• Refrigerators

• Air conditioners

• Hot water systems

• Electrical systems and electronics

• Plumbing fixtures and appliances

• Any additional fitted accessories

Warranty coverage periods and terms vary by manufacturer. In many cases, manufacturer warranties extend beyond 12 months, providing added protection and specialist support.

Using manufacturer-backed warranties ensures:

• Expert diagnosis and repairs

• Faster resolution through authorised service agents

• Nationwide support networks

Carrera Caravans will assist owners with warranty guidance and documentation where required.

3. Chassis Structural Warranty – 5 Years

The chassis fitted to your Carrera Caravan is covered by a 5-Year Chassis Manufacturer’s Structural Warranty.

This warranty is provided directly by the chassis manufacturer and covers the structural integrity of the chassis under normal operating conditions, subject to their specific terms and maintenance requirements.

4. Warranty Support & Claims

Carrera Caravans is committed to supporting customers throughout the warranty period. Where applicable, we will:

• Assist with identifying the correct warranty provider

• Provide guidance on claim processes

• Coordinate with manufacturers when required

All warranty claims are subject to inspection, usage conditions, and adherence to recommended servicing and maintenance schedules.

5. Exclusions & General Conditions

Warranty coverage does not extend to:

• Normal wear and tear

• Damage caused by misuse, neglect, overloading or accidents

• Modifications not authorised by Carrera Caravans or the component manufacturer

• Failure to maintain the caravan as per recommended guidelines and servicing schedules

Peace of Mind Comes Standard

With a 2-year structural warranty on the caravan, manufacturer-backed appliance coverage, and a 5-year chassis structural warranty, Carrera Caravans delivers clarity, transparency and confidence — so you can focus on enjoying the journey ahead.